Terms of service

Terms of Service

Overview

Welcome to Gravity Forge! The terms "we", "us" and "our" refer to Gravity Forge. Gravity Forge operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Gravity Forge is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. They include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services.

To browse our online store, access the Services, or purchase any products, you may be asked to provide certain information (such as your email address, billing, payment, and shipping information). You warrant that all information you provide is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products & Safety Compliance

We make every effort to provide an accurate representation of our products in our online store. However, product colors or physical appearance may differ from how they look on your screen due to your specific device settings and display configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be completely identical to online depictions. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time or limit the available quantities of any product to any person, geographic region, or jurisdiction on a case-by-case basis.

Hardware and Tools Disclaimer: Certain products available through our Services, including our IronGrip 6-in-1 Leather Hole Punch, are mechanical hardware items intended for specific crafting, leatherworking, and manufacturing purposes. By purchasing these items, you acknowledge that heavy-duty tools must be used strictly in accordance with standard safety practices. We are not liable for any injuries, material damage, or wear-and-tear resulting from the misuse or altering of these mechanical tools.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Gravity Forge reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until we confirm acceptance and successfully process your payment.

Please review your order carefully before submitting; we may be unable to accommodate cancellation requests after an order is processed. If we reject, modify, or cancel an order, we will attempt to notify you using the email address or billing information provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed and will be detailed in your order confirmation email. Unless explicitly stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online store may differ from prices offered in physical locations or by third-party retailers. We may offer temporary store promotions governed by separate terms. If there is a conflict between promotion rules and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions. You agree to promptly update your account details, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that you are authorized to use the payment method provided and that all charges will be honored by your credit card company.

Section 5 - Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the shipping carrier, title and risk of loss pass directly to you.

Section 6 - Intellectual Property

Our Services—including all trademarks, brands, text, designs, images, graphics, product reviews, video, audio, and layouts—are owned by Gravity Forge, its affiliates, or its licensors and are protected by applicable patent, copyright, and intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, or transmit any material from the Services without our prior written consent. Gravity Forge's names, logos, product names, and slogans are trademarks of Gravity Forge. Shopify's name and logos are trademarks of Shopify. All other third-party trademarks are the property of their respective owners.

Section 7 - Optional Tools

You may be provided with access to third-party tools as part of the Services which we neither monitor nor control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind.

Section 8 - Contact Information

For any questions regarding these Terms of Service, please contact us by email at support@gravityforge.co.